Title
Director of Healthcare Operations Report - Burke
Body
FQHC Healthcare Operations Metrics Dashboard
See attached.
New Client Wait List
As of August 21, 2024, there are 1,848 individuals on our general medicine new client waitlist, 1,558 adults and 290 pediatrics. These individuals are looking to establish care in our following health centers:
• Grand: 38%
• Belvidere Medical Building: 35%
• Zion: 9%
• Midlakes: 8%
• North Shore: 4%
• Libertyville: 3%
• North Chicago: 3%
The total new client wait list has been increased by 52 total individuals, 104 adults were taken off the waitlist and 156 pediatric clients were added, since the August 13, 2024, report to Governing Council. There are currently 155 new patient appointment slots per week.
Staffing Update
Open positions:
• Patient Access Center Clerk: 2
• Health Center Clerk: 3
• APRN/MD/DO: 7
• Practice Manager: 1
• RN Manager: 2
• Certified Medical Assistant: 4
• FQHC Therapist: 3 (out of 7)
• FQHC Psychiatrist: 2 (PT)
• Dietitian: 3
• Dental Hygienist: 3
• Referral Specialist: 1
• Business Manager: 1
Federal Tort Claims Act (FTCA) Application for 2025
The FTCA application for malpractice coverage for the FQHC for Calendar Year 2025 was completed and submitted on June 24, 2024. On August 14, 2024, HRSA emailed LCHD/CHC requesting additional information. Additional information will be submitted before or on the due date of September 13, 2024.
Suggested Motion
None, for information only