Lake County, IL
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File #: 19-0254    Version: 1 Name: Dental Director Report
Type: GC Agenda Item Status: Filed
File created: 2/4/2019 In control: Lake County Community Health Center Governing Council
On agenda: Final action: 2/14/2019
Title: Dental Director's Report
Dental Director's Report

Infection Control Updates
We recently conducted waterline testing for all of the practice sites and await the results of our efforts. Our goal is a 100 % pass rate. We recently updated our instrument and sterilization policy and await final approval of the draft. We plan to roll the updated policy out to staff later in the month. There will be new workflows introduced at our next staff meeting.

Dental Quality Improvement Team
This team consists of the full-time dental providers. This year we aim to return to our focus of quality assurance within the department. We recently reviewed our operations plan which consists of operational activities conducted throughout the year. Some of the operational items included in the plan are:

* When problems are identified that may adversely affect staff performance or patient well-being, they are put through a mechanism by which they are reviewed, prioritized and resolved, e.g., staff meetings, department meetings. Resolution of the problem is the ultimate responsibility of the Dental Director.

* Competency evaluations for Dental Assistants shall be developed by the committee. Upon approval, there will be an in-service training to review with Dental Staff expectations and areas of which competency testing will be conducted. Competency testing will occur at least two times per year.

* The Dental Department staff shall engage in LCHD/CHC Clinical Operations health outcome Key Performance Indicators (KPI) that will be measured and improved as identified. Each month, operational data will be compared to national benchmarks to identify opportunities for improvement (if there is a national benchmark that corresponds to a measure). KPI development will include and not be limited to clinical outcomes, patient satisfaction, and fiscal/operational. The department may also be required to develop and run CQI projects.

* The Dental Team will work in conjunction with the Clinical Compliance Team in ...

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