Title
Quality Management System Guide - Pfister
Body
The Lake County Health Department/Community Health Center (LCHD/CHC) Quality Management System (QMS) Guide is established to provide a context and framework for quality improvement activities at our agency to ensure that we become a high performing organization that provides safe, high-quality care and services in an efficient and effective manner. The QMS is a tool that helps us measure and improve the work we are already doing by empowering staff at all levels of the organization to think critically, learn by doing, and share suggestions and ideas for improvement. The aim is to promote a systematic approach to continuous quality improvement. This involves establishing and monitoring key quality measures and using this data to initiate rapid cycle improvement and sustain and spread the gains.
The aim of the QMS is to continuously assess and improve the quality of care and service delivery to positively affect health outcomes in our Lake County community.
Suggested Motion
To approve the 2018-2019 Quality Management System Guide, as presented.