Title
Joint resolution authorizing a contract with Tyler Technologies, Duluth, Georgia, to provide software and professional Services for implementation of a new land management system in the amount of $1,754,972 with an additional $175,497 of owner controlled contingency.
Staff Summary
* Since 2010, the County has dramatically improved development customer service and cross departmental coordination through the implementation of Integrated Permitting. During Horizon Centre's Phase 2 evaluation in 2013, the consultant recommended the replacement of the County's current permitting, inspection and code enforcement system (Hansen) to eliminate remaining barriers to effective integration.
* The consultant's recommendation supports staff's findings that Hansen is in need of replacement, as it was originally implemented in 2000, hinders the Integrated Permitting process, and is no longer vendor supported at this time.
* To move forward with Hansen replacement, the County contracted with software consultant Berry Dunn in 2014 to perform a Countywide land management system needs assessment, assist in the development of a Request for Proposal (RFP) for a replacement system, and assist with vendor evaluation and contract negotiation.
* Key improvement goals identified in the needs assessment include: (1) providing clients online permitting access and project status, (2) implementing major improvements to field logistics, inspection routing and office field communication, (3) enhancing process workflow and (4) integrating permitting/inspection functions seamlessly with the County's current and future municipal clients.
* Based on the needs assessment, in 2014 the County Board approved a budget that included funding for the replacement of the Hansen system in 2015.
* The County issued a Request for Proposal (RFP) in late 2014 to identify a qualified vendor to provide the County a Land Management System and associated professional & support services. County and...
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