Title
Director of Healthcare Operations Report - Burke
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FQHC Healthcare Operations Metrics Dashboard
See attached.
New Client Wait List
General Medicine:
As of March 18, 2026, there are 1,147 individuals on our general medicine new client waitlist, 1,108 adults and 39 pediatrics. These individuals are looking to establish care in our following health centers:
• Belvidere Medical Building: 81%
• Midlakes: 13%
• Zion: 4%
• North Chicago: 2%
The general medicine new client wait list has decreased by 894 individuals since the March 10, 2026 report to Governing Council. There are currently 106 new patient appointment slots/week.
Dental: As of March 18, 2026, there are 314 individuals on our dental new client waitlist, 197 adults and 117 pediatrics.
Behavioral Health (Psychiatry):
Adult:
As of March 23, 2026, there is no wait list for psychiatry appointments.
Child and Adolescent (CABS):
As of March 23, 2026, there are 40 individuals on the new client waitlist. The CABS waitlist has increased by 13 individuals since the March 10, 2026 report to Governing Council. CABS Screening, Assessment and Support Services (SASS) clients, are given priority for appointments and not placed on a waitlist.
Staffing Update
Open positions:
• General Medicine/Women’s Health APRN/MD/DO: 10
• FQHC Psychiatrist/APRN: 5
• Primary Care Behavioral Health (PCBH) Psychiatrist/APRN: 2
• Dentist: 1
• Dental Hygienist: 2
Suggested Motion
None, for information only.