Title
Director of Healthcare Operations Report - Peer
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FQHC Healthcare Operations Metrics Dashboard
See attached.
New Client Wait List
As of April 30, 2025, there are 2,701 individuals on our general medicine new client waitlist, 2,478 adults and 223 pediatrics. These individuals are looking to establish care in our following health centers:
• Belvidere Medical Building: 34%
• Midlakes: 23%
• Zion: 16%
• Grand: 14%
• North Chicago: 6%
• North Shore: 5%
• Libertyville: 2%
The total new client wait list has been increased by 187 individuals, 219 adults were added to the wait list and the pediatric wait list decreased by 32 individuals since the April 8, 2025, report to Governing Council. There are currently 16 new patient appointment slots/week.
Staffing Update
Open positions:
• General Medicine/Women’s Health APRN/MD/DO: 12.5
• Primary Care Behavioral Health (PCBH) Therapist: 2
• PCBH Psychiatrist/APRN: 0.5
• FQHC Psychiatrist/APRN: 2.5
• Dental Hygienist: 1
• Lead Dental Assistant: 1
• Dental Assistant: 2
• Practice Manager: 1
• Nurse Manager: 1
• Office Manager: 1
• Dietician: 1
Suggested Motion
None, for information only.