Title
Director of Healthcare Operations Report - Burke
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FQHC Healthcare Operations Metrics Dashboard
See attached.
New Client Wait List
General Medicine:
As of April15, 2026, there are 739 individuals on our general medicine new client waitlist, 719 adults and 20 pediatrics. These individuals are looking to establish care in our following health centers:
• Belvidere Medical Building: 80%
• Midlakes: 11%
• North Chicago: 7%
• Zion: 2%
The general medicine new client wait list has decreased by 408 individuals since the April 21, 2026 report to Governing Council. There are currently 101 new patient appointment slots/week.
Dental: As of April 15, 2026, there are 261 individuals on our dental new client waitlist, 175 adults and 86 pediatrics.
Behavioral Health (Psychiatry):
Adult:
As of April 22, 2026, there is no wait list for psychiatry appointments.
Child and Adolescent (CABS):
As of April 22, 2026, there are 47 individuals on the new client waitlist. The CABS waitlist has increased by 7 individuals since the April 21, 2026 report to Governing Council. CABS Screening, Assessment and Support Services (SASS) clients, are given priority for appointments and not placed on a waitlist.
Staffing Update
Open positions:
• General Medicine/Women’s Health APRN/MD/DO: 10
• FQHC Psychiatrist/APRN: 5
• Primary Care Behavioral Health (PCBH) Psychiatrist/APRN: 2
North Shore Health Center (NSHC) Update
The Change in Scope to remove the NSHC has been submitted to HRSA. We are awaiting their response.
Suggested Motion
None, for information only.