Title
Director of Healthcare Operations Report – Burke
Body
FQHC Healthcare Operations Metrics Dashboard
See attached.
New Client Wait List
As of August 13, 2025, there are 3,387 individuals on our general medicine new client waitlist, 3,105 adults and 282 pediatrics. These individuals are looking to establish care in our following health centers:
- Belvidere Medical Building: 51%
- Midlakes: 26%
- Zion: 16%
- North Chicago: 7%
The total new client wait list has been increased by 361 individuals. There were 416 adults added to the wait list since the July 8, 2025, report to Governing Council. The pediatric wait list decreased by 55 individuals. There are currently 37 new patient appointment slots/week.
Staffing Update
Open positions:
- General Medicine/Women’s Health APRN/MD/DO: 12.5
- FQHC Psychiatrist/APRN: 1.5
- Primary Care Behavioral Health (PCBH) Psychiatrist/APRN: 0.5
- PCBH Therapist: 1
- Dental Hygienist: 2
- Lead Dental Assistant: 1
- Dental Assistant: 1
- Practice Manager: 1
- Accreditation Regulatory Specialist: 1
Suggested Motion
None, for information only.