Title
Director of Healthcare Operations Report - Burke
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FQHC Healthcare Operations Metrics Dashboard
See attached.
New Client Wait List
As of June 11, 2025, there are 3,026 individuals on our general medicine new client waitlist, 2,689 adults and 337 pediatrics. These individuals are looking to establish care in our following health centers:
• Belvidere Medical Building: 36%
• Midlakes: 26%
• Zion: 18%
• Grand: 11%
• North Chicago: 7%
• North Shore: 1%
• Libertyville: 1%
The total new client wait list has been increased by 156 individuals, 95 adults and 61 children were added to the wait list since the June 10, 2025, report to Governing Council. There are currently 48 new patient appointment slots/week.
Staffing Update
Open positions:
• General Medicine/Women’s Health APRN/MD/DO: 11.5
• FQHC Psychiatrist/APRN: 2.5
• Primary Care Behavioral Health (PCBH) Psychiatrist/APRN: 0.5
• PCBH Therapist: 2
• Dental Hygienist: 1
• Lead Dental Assistant: 1
• Dental Assistant: 2
• Practice Manager: 1
• Nurse Manager: 1
• Dietician: 1
Suggested Motion
None, for information only.