Title
Director of Healthcare Operations Report - Burke
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FQHC Healthcare Operations Metrics Dashboard
See attached.
New Client Wait List
As of November 20, 2024, there are 1,687 individuals on our general medicine new client waitlist, 1,429 adults and 258 pediatrics. These individuals are looking to establish care in our following health centers:
• Belvidere Medical Building: 38%
• Grand: 33%
• Midlakes: 9%
• Zion: 9%
• North Shore: 8%
• Libertyville: 2%
• North Chicago: 1%
The total new client wait list has been increased by 175 individuals, 87 adults and 88 pediatric clients were added to the waitlist since the November 12, 2024, report to Governing Council. There are currently 46 new patient appointment slots per week.
Staffing Update
Open positions:
• Patient Access Center Clerk: 1
• APRN/MD/DO: 9
• Practice Manager: 1
• RN Manager: 1
• FQHC Therapist: 5 (out of 7)
• FQHC Psychiatrist: 1 (PT)
• Dietitian: 1
• Dental Hygienist: 3
• Referral Specialist: 1
North Chicago Health Center (NCHC) reconstruction update
Reconstruction activities continue with drywall installation. Anticipated completion date is late March/early April 2025.
Suggested Motion
None, for information only.