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Director of Healthcare Operations Report - Burke
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FQHC Healthcare Operations Metrics Dashboard
See attached.
New Client Wait List
General Medicine:
As of October 14, 2026, there are 686 individuals on our general medicine new client waitlist, 561 adults and 125 pediatrics. These individuals are looking to establish care in our following health centers:
• Belvidere Medical Building: 52%
• Midlakes: 34%
• North Chicago: 7%
• Zion: 7%
The general medicine new client wait list has increased by 160 individuals since the October 2026 report to Governing Council. There are currently 47 new patient appointment slots/week.
Dental: As of October 14, 2026, there are 337 individuals on our dental new client waitlist, 166 adults and 171 pediatrics.
Behavioral Health (Psychiatry):
Adult:
As of October 23, 2026, there is no wait list for psychiatry appointments at the Libertyville Health Center (Peterson) and 5 individuals on the wait list at the Grand Ave Health Center.
Child and Adolescent (CABS):
As of October 23, 2026, there are 84 individuals on the new client waitlist. The CABS waitlist has increased by 11 individuals since the October 2026 report to Governing Council. CABS Screening, Assessment and Support Services (SASS) clients are given priority for appointments and not placed on a waitlist.
Staffing Update
Open positions:
• General Medicine/Women’s Health APRN/MD/DO: 9
• FQHC Psychiatrist/APRN: 6
• Primary Care Behavioral Health (PCBH) Psychiatrist/APRN: 2
North Shore Health Center (NSHC) Update
Dental services ended at NSHC on September 30, 2026. The NSHC dental care team moved to Belvidere Medical Building on October 1, 2026. The BMB dental care team moved to Zion Health Center.
Suggested Motion
None, for information only.