Title
Discussion regarding Matrix Consulting Group’s recommendations regarding Payroll and Human Resources Operations Assessment.
Staff Summary
• The Lake County Board, at its October 11, 2016 County Board meeting, approved a contract with Matrix Consulting Group, Chicago, Illinois, for consulting services to complete a Payroll and Human Resources operations assessment, for the period of October 12, 2016 through April 30, 2017.
• Matrix has completed Phase One, the evaluation of current processes to determine gaps in service, and Phase Two, a recommended approach in procuring and implementing new payroll and human resource information system (HRIS) programs.
• Recommendations include:
o Working toward a more efficient payroll system by providing better documented processes for the Payroll and Human Resource Department and departmental liaisons and clearing assignment of roles and tasks to eliminate duplication of work and side systems;
o Utilizing a cloud-based system, removing the responsibility for system maintenance from Lake County Information Technology (IT);
o Transferring payroll liability to an outside entity;
o Increasing depth in Payroll so that more than one or two employees are proficient in processing payroll;
o Changing “paid to date” processing for exempt employees; creating a five-day holdback for 629 employees; and
o Creating a two-stage request for proposal process for a new Payroll and HRIS programs.