Title
Director of Healthcare Operations Report - Burke
Body
FQHC Healthcare Operations Metrics Dashboard
See attached.
New Client Wait List
As of March 20, 2025, there are 2,514 individuals on our general medicine new client waitlist, 2,259 adults and 255 pediatrics. These individuals are looking to establish care in our following health centers:
• Belvidere Medical Building: 36%
• Midlakes: 20%
• Grand: 17%
• Zion: 16%
• North Shore: 5%
• North Chicago: 4%
• Libertyville: 2%
The total new client wait list has been increased by 243 individuals, 194 adults and 49 pediatrics were added to the waitlist since the March 11, 2025, report to Governing Council. There are currently 47 new patient appointment slots/week.
Staffing Update
Open positions:
• General Medicine/Women’s Health APRN/MD/DO: 10.5
• Primary Care Behavioral Health (PCBH) Therapist: 2
• PCBH Psychiatrist/APRN: 1 PT
• FQHC Psychiatrist/APRN: 4
• Dental Hygienist: 1
• Lead Dental Assistant: 1
• Practice Manager: 1
• Office Manager: 1
• Dietician: 1
Suggested Motion
None, for information only.