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Director of Healthcare Operations Report - Burke
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FQHC Healthcare Operations Metrics Dashboard
See attached.
New Client Wait List
As of February 26, 2025, there are 2,271 individuals on our general medicine new client waitlist, 2,065 adults and 206 pediatrics. These individuals are looking to establish care in our following health centers:
• Belvidere Medical Building: 38%
• Midlakes: 19%
• Grand: 17%
• Zion: 15%
• North Shore: 6%
• North Chicago: 4%
• Libertyville: 1%
The total new client wait list has been increased by 298 individuals, 296 adults and 2 pediatrics were added to the waitlist since the February 11, 2025, report to Governing Council. There are currently 26 new patient appointment slots/week.
Staffing Update
Open positions:
• General Medicine/Women’s Health APRN/MD/DO: 10.5
• Primary Care Behavioral Health (PCBH) Therapist: 2
• PCBH Psychiatrist/APRN: 1 PT
• FQHC Psychiatrist/APRN: 2 FT, 3 PT
• Dental Hygienist: 2
• Lead Dental Assistant: 1
North Chicago Health Center (NCHC) reconstruction update
Painting is completed on the medical side and walls are being closed up in the center space which includes lab, sterilization and team rooms and on the dental side. The bathrooms are tiled, and cabinets are onsite and will be installed in the medical team rooms beginning in March.
Suggested Motion
None, for information only.