Title
Director of Healthcare Operations Report - Burke
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FQHC Healthcare Operations Metrics Dashboard
See attached.
New Client Wait List
General Medicine:
As of February 11, 2026, there are 2,041 individuals on our general medicine new client waitlist, 2,015 adults and 26 pediatrics. These individuals are looking to establish care in our following health centers:
• Belvidere Medical Building: 76%
• Midlakes: 14%
• Zion: 8%
• North Chicago: 2%
The general medicine new client wait list has increased by 253 individuals since the February 10, 2026 report to Governing Council. There are currently 105 new patient appointment slots/week.
Dental: As of February 11, 2026, at Midlakes there are 11 adults and 9 children on the new patient wait list.
Behavioral Health (Psychiatry):
Adult:
As of February 17, 2026, there is no wait list for psychiatry appointments.
Child and Adolescent (CABS):
As of February 17, 2026, there are 27 individuals on the new client waitlist. CABS Screening, Assessment and Support Services (SASS) clients, are given priority for appointments and not placed on a waitlist.
Staffing Update
Open positions:
• General Medicine/Women’s Health APRN/MD/DO: 9
• FQHC Psychiatrist/APRN: 1
• Primary Care Behavioral Health (PCBH) Psychiatrist/APRN: 1.5
• Dental Hygienist: 2
• Dental Assistant: 2
Suggested Motion
None, for information only.