Title
Special recognition of 2-1-1 Day in Lake County.
Body
SPECIAL RECOGNITION
WHEREAS, United Way of Lake County has been dedicated to serving children and families in our communities for more than 100 years; and
WHEREAS, 211 Lake County is a critical service that is open and available to everyone across the county, and was launched by United Way of Lake County in partnership with Lake County government on September 24, 2019; and
WHEREAS, 211 is a free, confidential, easy-to-remember, one-stop helpline that connects people in need to a wide range of essential health and human services, and reduces non-emergency calls to 911; and
WHEREAS, 211 connects Lake County residents by phone, text, and online to help 24 hours a day, every day of the year, regardless of the language they speak or where they live; and
WHEREAS, 211 expert navigators are trained specialists who will listen, identify underlying problems, and guide people to available resources; and
WHEREAS, 211 has made more than 375,000 connections to help in every zip code in Lake County since its launch; and
WHEREAS, 211 team members answered 8,768 calls and texts from residents in the past year, with 12,972 needs requested and 14,320 referrals, offering compassion while helping with housing and shelter, utilities, employment and income support, food, and healthcare; and
WHEREAS, 211 provides vital information and referrals every day to individuals and families in our community to improve and save lives; and
WHEREAS, 211 is now available to 99% of America's population, with Lake County leading the way and serving as a model for other Illinois communities, helping to ensure that every Illinois resident has access to quality information, resources, and assistance for addressing health and human service needs; and
WHEREAS, Lake County government has been a community partner with 211 from the beginning and is committed to raising awareness and providing support to ensure this service can be used b...
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