Title
Director of Healthcare Operations Report - Burke
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FQHC Healthcare Operations Metrics Dashboard
See attached.
New Client Wait List
General Medicine:
As of June 17, 2026, there are 236 individuals on our general medicine new client waitlist, 214 adults and 22 pediatrics. These individuals are looking to establish care in our following health centers:
• Belvidere Medical Building: 56%
• Midlakes: 25%
• North Chicago: 13%
• Zion: 6%
The general medicine new client wait list has decreased by 234 individuals since the June 9, 2026 report to Governing Council. There are currently 74 new patient appointment slots/week.
Dental: As of June 17, 2026, there are 174 individuals on our dental new client waitlist, 117 adults and 57 pediatrics.
Behavioral Health (Psychiatry):
Adult:
As of June 22, 2026, there is no wait list for psychiatry appointments at the Libertyville Health Center (Peterson) and 24 individuals on the wait list at the Grand Ave Health Center.
Child and Adolescent (CABS):
As of June 22, 2026, there are 65 individuals on the new client waitlist. The CABS waitlist has increased by 15 individuals since the June 9, 2026, report to Governing Council. CABS Screening, Assessment and Support Services (SASS) clients are given priority for appointments and not placed on a waitlist.
Staffing Update
Open positions:
• General Medicine/Women’s Health APRN/MD/DO: 10
• FQHC Psychiatrist/APRN: 6
• Primary Care Behavioral Health (PCBH) Psychiatrist/APRN: 2
North Shore Health Center (NSHC) Update
The Change in Scope to remove the NSHC was approved by HRSA on June 17, 2026. Executive Director Hoff will provide additional information to the Governing Council in his July 14, 2026 report.
Suggested Motion
None, for information only.