Title
Special recognition of 2-1-1 Day in Lake County.
Body
SPECIAL RECOGNITION
WHEREAS, United Way of Lake County has been dedicated to serving children and families in our communities for more than 100 years; and
WHEREAS, 211 Lake County, was launched by the United Way of Lake County on September 24, 2019. It is a critical service that is available for everyone across Lake County; and
WHEREAS, 211 is a free, confidential, and easy-to-remember, one-stop helpline that connects people in need to a wide range of essential health and human services, and it also reduces non-emergency calls to 911; and
WHEREAS, 211 allows every resident of Lake County to get connected to help 24 hours a day, every day of the year, by phone, text, and online, regardless of the language they speak or where they live; and
WHEREAS, 211 expert navigators are trained specialists who will listen, identify underlying problems, and guide people to available resources; and
WHEREAS, since launching, 211 has made nearly 250,000 connections to help in every zip code in Lake County, including housing and shelter, rent and utility assistance, mental health and addictions, food, and healthcare; and
WHEREAS, 211 team members compassionately answered 8,644 calls and texts from residents in the past year alone, with 12,493 needs requested and 16,744 referrals made, mostly for help with housing and shelter, utilities, food, employment and income support, and healthcare; and
WHEREAS, 211 is now available to 99% of America's population, and Lake County has led the way as a model to bring 211 services to all Illinois communities, so that every person in Illinois has access to quality information, resources, and assistance for addressing health and human service needs; and
WHEREAS, the Lake County government is a key community partner committed to raising awareness of 211 and has provided financial support to ensure this service can be used by Lake County residents and visitors for years to come;...
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