Title
Director of Healthcare Operations Report - Burke
Body
FQHC Healthcare Operations Metrics Dashboard
See attached.
New Client Wait List
As of September 24, 2025, there are 4,130 individuals on our general medicine new client waitlist, 3,815 adults and 315 pediatrics. These individuals are looking to establish care in our following health centers:
• Belvidere Medical Building: 56%
• Midlakes: 24%
• Zion: 15%
• North Chicago: 5%
The total new client wait list has been increased by 743 individuals. There were 710 adults and 33 children added to the wait list since the September 9, 2025, report to Governing Council. There are currently 43 new patient appointment slots/week.
Staffing Update
Open positions:
• General Medicine/Women’s Health APRN/MD/DO: 12.5
• Dentist: 1
• FQHC Psychiatrist/APRN: 1.5
• Primary Care Behavioral Health (PCBH) Psychiatrist/APRN: 0.5
• PCBH Therapist: 1
• Dental Hygienist: 2
• Lead Dental Assistant: 1
• Dental Assistant: 1
• Practice Manager: 1
• Accreditation Regulatory Specialist: 1
Suggested Motion
None, for information only.